“Mediation is a procedure for settling a dispute (conflict) between the parties with the assistance of a mediator (mediators) in order to achieve a mutually acceptable solution, implemented by the voluntary consent of the parties,” – theLaw of the Republic of Kazakhstan On Mediation.

Mediator is an independent individual engaged to conduct mediation on a professional basis or on a voluntary basis.

The most common scope of mediation is disputes (conflicts) arising from civil, labor, family, administrative legal relations involving individuals and legal entities, administrative bodies and officials. 

Goals of mediation: achieving a dispute (conflict) resolution option that suits the parties to mediation, as well as reducing the level of conflict between the parties.

Principles of mediation:

1) voluntary

2) equality of the parties to mediation

3) independence and impartiality of the mediator

4) no interference in the mediation procedure

5) confidentiality

In 2022, the Center for Social Interaction and Communications within the framework of the project “Internal Pool of Mediators of Samruk-Kazyna JSC” organized training for more than a hundred employees of Portfolio Companies.

A general list of internal mediators is posted on the website of International Human Rights Center RPO.

Certified mediators of JSC NMC Tau-Ken Samruk:

Vitaliya Milyuk               tel: +77172 559 505,

Nurlybek Zhanuzakov     tel: 8(72435) 79107 (ext. 7025),